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How to upload a new video to Vimmi

Updated today

In this article

Uploading is the first step to making your content shoppable.

In this guide, you’ll learn how to upload or import videos into Vimmi Console, attach products, set timing, and prepare your videos for embedding on your website or Shopify store.

By the end, you’ll have a published, product-linked video ready to appear in widgets and PDPs.


Main Steps

  1. Go to Videos tab in your Vimmi Console

  2. Choose how to add — Upload or Import

  3. Upload a video file (MP4, MOV, WEBM) or import from social media

  4. Edit in the Video Editor: trim, attach products, set timing

  5. Mark the Featured Product

  6. Fill in SEO & video properties

  7. Save and manage your video for future embeds


Prerequisites

Before uploading, make sure you have:

  • Access to your Vimmi Console and an active Channel

  • A supported video file (MP4, MOV, WEBM)

  • (Optional) Synced product catalog

  • (Optional) Connected social accounts if you plan to import:

Instagram

Facebook Page

YouTube

TikTok

Twitch


Step 1 — Go to Videos tab

  • Log in to the Vimmi Console.

  • Click Videos in the top navigation.

  • Inside, you’ll see three tabs:

Videos (your main library)

Playlists (groups of videos for widgets)

Product Playlists (auto-created when videos are linked to products)


Step 2 — Choose how to add

You have two options:

  • Upload → from your computer.

  • Import → from social platforms (Instagram, TikTok, YouTube, Twitch).


Step 3 — Upload from your computer

⚠️ Important: you can only upload one video at a time. Multiple uploads are not supported.

  • In Videos → Videos, click Add video.

  • Select one video file (MP4/MOV/WEBM) from your computer.

  • Wait for the upload to finish. A progress bar will show the status.

  • Once processed, Vimmi opens the Video Editor.


Step 4 — Import from social platforms

  • Click Import video.

  • Choose a source: Instagram, TikTok, YouTube, or Twitch.

  • If prompted, connect your account

  • Select the videos you want → click Import.

  • After processing, imported videos appear under Videos.


Step 5 — Attach a product to the video

  • Open the video editor → Products tab.

  • Click Add product, search your catalog, and select the matching product.

  • (Optional) Add additional related products (e.g., accessories) for overlays.

Tip: You can attach multiple products to a single video.


Set when the product appears

  • For each product row, set Start and End to match on‑screen moments.

  • Avoid overlaps unless intentional (e.g., bundle moments).

Good practice: Make the window match the exact moments the product is visible or mentioned.


Mark the primary product as Featured

  • In the product list, toggle Featured = ON for the main product.

  • Ensure only one item is Featured per video.


Set/update the poster thumbnail

  • In Poster, choose a frame or upload a custom image (improves CTR).


Trim the clip (optional)

  • Switch to the Trim tab.

  • Drag the handles to set the overall start/end of the video segment.

Note: Trimming changes the playable range; product timing should sit within this range.


Fill in Video Properties & SEO (optional but helpful)

Before grabbing the code, configure the video’s metadata for better organization and search visibility.

  • Name — internal title (helps manage multiple videos).

  • Description — optional text for context.

  • SEO Title / Meta Description / Keywords — helps search engines index your hosted video page.

  • Page URL — auto‑generated; adjust if needed for clean URLs.

  • Additional — toggle to disallow indexing if you don’t want this page discoverable.

→ See SEO properties explained for a full breakdown.


Step 6 — Save & manage

  1. Click Save (top right).

  2. Your video now appears in Videos → Videos.

  3. From here you can:

    • Preview it

    • Edit it again

    • Delete if needed

    • Share or embed → see How to get your embed code in Vimmi.

You can also use this video in widgets:


Troubleshooting

  • Upload stuck or failed → Check internet connection; use MP4 (H.264).

  • Unsupported format → Convert to MP4/MOV.

  • Products not visible → Sync your catalog

  • Overlays not showing → Adjust Start/End times.

  • Video not appearing on PDP → Ensure one product is marked Featured.


Best practices

  • Hook viewers in the first 3 seconds.

  • Use high-quality posters.

  • Test playback on both mobile & desktop.

  • Plan your content with Product Playlists in mind


FAQ

Q1: Can I upload multiple videos at once?

No, Vimmi supports one upload at a time. For bulk content, use Import.

Q2: Why can’t I attach products to my video?

Make sure your product catalog is synced

Q3: Can I use imported videos in widgets?

Yes, once imported, they appear under Videos and can be used in any Embed or Playlist.


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